To ensure your insurer pays your claim, you must act according to the following:
In the event that a claim is for legal liability, you may make a written request for us to agree that you are protected in respect of the claim.
You must take all reasonable precautions to mitigate any further loss, damage or liability.
In accordance with the legislation of the state or territory in which the accident or damage occurs, you must:
If there is an accident occasioning in loss, damage or liability that appears to result in a claim, it is important that you give immediate notice along with the full details of any loss, damage and/or anticipated or alleged liability.
Along with notification of an incident, any correspondence that is received in regards to the incident must be forwarded on to us immediately. This may include but is not exclusive to: